With our Extended Download Guarantee Service we keep a backup of your software for you to download over 1 year and we offer unlimited times of downloading your software in case of system crash or when to need to move your software to a new computer. Should you need to re-download your software for any reason it will be available for 24/7 during one year.

When you own the Extended Download Guarantee Service we also keep record of your license key in case you lose this information. You can request this information at any time.

Please order the Extended Download Guarantee service here:


If you already purchased our Extended Download Guarantee service and it is still active (within 1 year from purchase date), please contact us to re-activate download (please note you must have previously purchased the Extended Download Guarantee Service in order for us to re-activate download). Simply Open a ticket in our support platform with Subject: Extended Download Guarantee and include your order number: