In this case, the downloaded file has most likely become corrupted. This can happen on some occasions, mainly due to some minimal interruption during download process.

Very Important: You have to completely delete the file you have downloaded prior to any other action (otherwise the same error will repeat itself every time you download the software.)

Please follow exactly these steps to download correctly, do nothing else. You will only need to do this once, if you follow the steps exactly you will not need to do it again.

Step 1) Please open your Menu, go to Control Panel; select Programs - Uninstall a Program; once there, please scroll down a select the correct software title and Uninstall.

As soon as the uninstall has completed,

Step 2) Go to the download link we provided upon order.(Copy and Paste the address to your internet browser and press return)

These are tested and verified files so we know the software is working properly.

Step 3)

When the file is fully downloaded, just double-click to start installation.

That's all there is to it.